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Make a Claim

Claiming for insurance should not be a difficult process. At Palandri Insurances, we are here to help you through the process with your claim.
We guide you through the process from start to finish, offering you services like:

  • Lodgement of your claim
  • Dedicated claims officer
  • Regular and ongoing updates
  • Review of all matters reported
  • Guidance in the event of a claim

Claims Procedure
By providing Palandri Insurances with your details, we can access your information swiftly and contact you promptly with the relevant information.
For a fast and efficient claim, we recommend you begin collating the following information:

  • Description of Incident
  • Date and Time
  • Location of where Incident occurred
  • Estimate of Loss
  • Take Photos of Damage/s
  • Other Parties details – Name, Address, License No, Type of Vehicle
  • Incident Report Number for any claims in relation to Theft or Attempted Theft, Vandalism or a Malicious Act (the police will provide you with this number when you report the incident to them)

Important Information

Further actions you can take to assist with your claim:

  • Keep all damaged items in a safe place and accessible for assessment

If you need to submit a claim or supporting documentation, please call (03) 9762 1111 or email